Going digital has never been so easy! Access your accounts wherever you are with online banking. New to TruWest and not sure how to get started? It’s simple! Follow these steps to put your finances at your fingertips.

  1. Sign in to TruWest Online Banking
    • Your user ID is your new TruWest member number. If you don’t know your member number, please call us toll-free at 1-855-878-9378 (TRUWEST).
    • Your password is the last four digits of your Social Security or tax id number. More than one person on the account? Use the primary member’s information to sign in.
  2. Create a Personalized User ID and Password
    • Your new user ID must be something other than your member number. It needs to be a minimum of six characters and may include letters, numbers and/or special characters.
    • Your password should be something you will readily remember, but try to use a combination of letters and numbers to be more secure.
  3. Verify Your Identity
    • You can help us secure your account and prevent unauthorized access.
    • You’ll be asked to enter up to two different phone numbers to receive a call or text message from us with a code.
    • Once you receive the code, enter it online and you’re all set.

Welcome to the convenience and versatility of online banking!