New website lookWelcome to our new look!

TruWest is excited to launch our fantastic new website! This is an exciting time for our credit union and a great way to more effectively serve our members. 

We decided to change our look based on feedback from our valued members. For instance, you told us that you wanted improved content, an online banking login on every page, improved search and helpful educational resources. Plus, the previous site could not support additional functionality or future customization. In order to best serve our members, from smartphones to home computers, it was time to upgrade.

Here are the top ten highlights you can expect to see:

  • Online banking login on every page
  • Improved site search capabilities
  • More robust, updated product information
  • Enhanced security measures and issue detection
  • Expanded educational resources
  • Mobile, tablet and computer-friendly layouts
  • Clean, intuitive design for easier navigation
  • Detailed introductions for calculators and tools
  • Streamlined homepage focused on key details
  • Consistent voice and friendly tone

The one item you can be assured did not change is online banking. Online banking continues to have all the same features, tools and steps that it did before. Simply log in at the top of any page with the same username and password and continue on to online banking. 

Some of our pages have moved and others are brand new so you might get a little lost at first. If you get lost navigating our site try the Search function to find your page by keywords. If that doesn’t deliver what you are looking for, simply visit our sitemap.

We’d love to hear your feedback about the new website! Please email us your feedback. While volume may prevent us from replying individually, we will pass your thoughts along to our eCommerce team.