MyChoice Debit Card Terms & Conditions

These Terms and Conditions (“Terms”) for a TruWest® Credit Union Personalized Debit Card (“MyChoice” Debit Card) are incorporated within your Membership and Account Agreement.  If these Terms conflict in any way with your Membership and Account Agreement, these Terms control. The MyChoice Debit Card is available to current members with a checking account.  The  MyChoice Passport Debit Card is only available to current members who have a Choice Checking account with the Debit Rewards Plus package. Your MyChoice Debit Card will function like a regular Debit Card and will be accepted wherever MasterCard debit transactions are accepted.

By requesting a MyChoice Debit Card and submitting an image of your choice, you give TruWest Credit 
Union permission to use the image on the Card and agree to indemnify, defend and hold TruWest Credit 
Union (including directors, officers, employees, contractors, partners, affiliates and contractors) harmless from and against any damages, loss, costs, expenses (including court costs and attorney’s fees) incurred by or asserted against TruWest Credit Union caused directly or indirectly by the use of the image and this service.

TruWest Credit Union reserves the right to add to or modify these Terms and to terminate the MyChoice
Debit Card program or Card issued to you, at any time, in its sole discretion.

TruWest Credit Union reserves the right to reject any image (includes a photograph) submitted, in our sole and absolute discretion. You may not submit images that are unacceptable, including, but not limited to, the following examples:

  • Copyrighted or professional image not owned by you (including professional photographs taken by others).
  • Trademarked or proprietary material, advertising, promotional materials, competitive marketing, website addresses, email addresses, telephone numbers or other personal information.
  • Celebrities and public figures, including music, entertainment, sports and political figures.
  • Obscene or lewd material, harassing, inappropriate, discriminating, provocative material or any other offensive or socially unacceptable material.
  • Symbols of death, destruction, violence or any other images that do not reflect positively on TruWest Credit Union.
  • Images that may interfere with the acceptance of the Card or the security features.
  • Images that do not cover the entire surface of the Card

New and renewal cards are free. There is a fee for each updated image or replacement card.  Please refer to the Rate and Fee Schedule.  The fee will be deducted from your checking account.  If you do not have enough funds to cover the fee(s), your MyChoice Debit Card request will not be processed.  For security reasons, your new MyChoice Debit Card has a different expiration date and CVC security code than your existing card.  If you have items billed directly to your TruWest Debit Card, you will need to update this information with the biller.  You agree to destroy your old Card once you receive your new 
MyChoice Debit Card and hold TruWest Credit Union harmless for any loss as a result of not doing so.

If you have not advised TruWest Credit Union within 60 days of the renewal date noted on your Card that you wish to keep the current image on the Card or submit a new image for the Card, TruWest Credit 
Union will renew your existing Card with the same image.

Please retain a copy of these Terms for your records.