TRUWEST IS COMMITED TO ITS MEMBERS

TruWest Credit Union is committed to keeping pace with what members expect from a state-of-the-art financial institution and, because we’re a credit union, there’s a twist. We add a personal commitment and superior products based on the following.




Top 10 Reasons to Bank with TruWest Credit Union

Think of this as our statement of commitment to our members.

  • We recognize that we are owned by the members and without them we do not exist.
  • After meeting normal expenses and the reserve requirements needed to ensure financial stability, TruWest will return its net earnings to its members with improved products, services, rates and other benefits.
  • TruWest will strive to be a leader for community service among credit unions. We are committed to being a good corporate citizen by maintaining an active involvement in the community.
  • We will continually demonstrate what we call the TruDifference to every member of TruWest Credit Union. How? Through great loan and deposit rates; flexible terms; and fair and reasonable fees administered with personal, prompt and precise service.
  • We will communicate the TruDifference in a way that members, potential members, legislators, regulators, select employer groups and the community at large will understand and appreciate. We will identify the unique role a member-owned financial cooperative plays in their lives.
  • Throughout TruWest Credit Union's strategic plan, we will make every effort to enable our members to become financially self-sufficient and successful. 
  • We will place high importance on consumer education and the teaching of financial literacy.
  • We will explore initiatives that are sound in nature and will afford us an opportunity to serve the underserved in our field of membership.
  • We will continue to recruit, attract and develop the most highly qualified individuals for board, committee and staff members.
  • The credit union philosophies of "people helping people" and "not for profit, not for charity, but for service" are consistent with these statements of commitment to our members.